Claims Manager

When you start work as a Claims Manager at this insurance broker in the Turnhout region, you can expect the following offer:

• A permanent contract of indefinite duration upon start-up.
• A competitive salary tailored to your experience and competences.
• This salary is supplemented by a number of fringe benefits such as hospital and group insurance, meal vouchers, and a cafeteria plan.
• A company car is not part of the package within this position.
• Furthermore, you will work 39 hours per week, allowing you to accrue 9 extra days of leave per year. You can plan almost all of these days off. One bridge day per year is used collectively so that everyone can enjoy holidays on that day.
• A 4/5th employment may be among the options, full-time employment of course.
• You can work in a system of sliding working hours.
• You will join a people-oriented company with a strong focus on the atmosphere among themselves, ergonomics, exercise and healthy eating.
• From the start, you can count on an extensive range of training, both internal and external.

As a claims manager within the Herentals branch, you can expect the following range of tasks:

• You will operate in a kind of triangular relationship towards the customer. This means that a particular customer will always be able to count on a team of 3 people. This includes you, as a claims manager, alongside a production manager and an account manager.
• You will be active within BOAR insurance.
• You are responsible for the quick and correct handling of claims files.
• You will inform and advise customers throughout the process and be responsible for any aftercare.

CTRL-F Finance provides the perfect match between professionals in Finance and challenging jobs in numerous sectors on a daily basis. For this we can rely on an extensive network of offices, companies and especially, talent. We use a professional, personal and candidate-oriented approach.

As we focus exclusively on positions in the financial sector, we currently have numerous opportunities. Do not hesitate to contact us if you are interested. We will be happy to discuss all options. In this way, we can look for the ideal job together!

We are currently looking for a claims manager for an independent insurance broker in the Turnhout region to expand the team. As a claims manager, you will join one of the larger insurance brokers in the country. They currently have a number of offices spread across Flanders. You should not expect a classic brokerage office with a few employees, as here you will join an organisation of around 200 people. Size aside, they do consider the working atmosphere and internal culture very important. They therefore strive to keep this culture as open and accessible as possible. Furthermore, they like to profile themselves as a generalist broker where anyone, from individuals to self-employed and international companies, can get insurance.

To fill this claims manager vacancy, we are looking for the following person:

• You have a background within insurance from your education (bachelor's degree) or have developed a tremendous affinity with the sector.
• You have been able to build up an experience of about three years as a claims manager with an insurance broker. You may have built up this experience with both private clients and businesses.
• You are someone who is always at the service of customers.
• You can make yourself understood in Dutch at a professional level; a solid knowledge of French is always a plus.
• You are willing to further develop yourself and grow in your job through various training courses.
• You have a healthy dose of problem-solving skills and can empathise with customer issues.
• You know better than anyone that smooth communication with the customer is essential, so you do not hesitate to keep the customer informed of the state of affairs by phone or e-mail.