Aftersales Support Engineer

• A contract of indefinite duration
• An attractive salary with extra-legal benefits (meal and eco cheques, group and hospitalisation insurance)

• You provide the highest level of support in terms of general usage, specific usage, installation and configuration of our products
• You help with installations of Managed Print Services or carry them out yourself autonomously from a distance or at the customer's premises
• You will provide backup to other team members, assist in the creation of FAQs and in their publication on our website
• You are willing to give training to partners and end users
• You have knowledge and know how to use the following tools:
• o Office (is required)
• o Teams (is required)
• o Networking (TCP/IP, ...) (is required)
• o Windows (is required)
• o macOS (is a plus)
• o SAP ECC/CRM/C4C (is a plus)

Our client is a manufacturer/wholesaler of computers, peripherals and software.

• You have a bachelor's degree in electronics/ICT or equivalent through experience
• You have at least 1 to 2 years of experience on a support, service or helpdesk
• You are passionate, eager to learn and proactive
• You have a problem-solving mentality
• You can express yourself fluently in Dutch, French and English.
• You are a flexible person with excellent communication skills