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2022-10-25

Aftersales Support Engineer

Groot-Bijgaarden
Fixed
40 hours per week
Electronics
42426
Reference: 42426
Steffi De Brabandere
Recruitment Manager
02/454 86 60
02/454 86 60
steffi.debrabandere@ctrl-f.be
Technical Engineering Ternat
ternat@ctrl-f.be
Borredam 4, 1740 Ternat
50357
29465
https://wa.me/32477711644
  • A contract of indefinite duration
  • An attractive salary with extra-legal benefits (meal and eco cheques, group and hospitalisation insurance)

Function

  • You provide the highest level of support in terms of general usage, specific usage, installation and configuration of our products
  • You help with installations of Managed Print Services or carry them out yourself autonomously from a distance or at the customer's premises
  • You will provide backup to other team members, assist in the creation of FAQs and in their publication on our website
  • You are willing to give training to partners and end users
  • You have knowledge and know how to use the following tools:
  • o Office (is required)
  • o Teams (is required)
  • o Networking (TCP/IP, ...) (is required)
  • o Windows (is required)
  • o macOS (is a plus)
  • o SAP ECC/CRM/C4C (is a plus)

Organisation

Our client is a manufacturer/wholesaler of computers, peripherals and software.

Profile

  • You have a bachelor's degree in electronics/ICT or equivalent through experience
  • You have at least 1 to 2 years of experience on a support, service or helpdesk
  • You are passionate, eager to learn and proactive
  • You have a problem-solving mentality
  • You can express yourself fluently in Dutch, French and English.
  • You are a flexible person with excellent communication skills

Would you apply for your dream job?

Apply for this vacancy. We will contact you as soon as possible.

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